Web Analytics Implementation Lead

Job Locations US-HI-Honolulu
Posted Date 1 month ago(12/13/2021 1:33 PM)
Job ID
Position Type


At Servco, we’re committed to providing valuable mobility solutions to empower people through the freedom of movement and opportunity. From Australia to California, and of course, Hawaii, Team Servco is a collective of over 2,000 like-minded individuals guided by our four Core Values of Respect, Service, Teamwork, and Innovation. For over 100 years, we have been dedicated to superior service, to both our customers and team members. We look forward to helping you create Life:Moments that matter to you.


The Web Analytics Implementation Lead will support Digital Strategy’s web platform initiatives by facilitating tracking, extracting data, implementing A/B tests, and acting as Servco’s Google Analytics subject matter expert. This person will be responsible for tag implementation and optimization on enterprise websites and applications, perform quality checks to ensure successful execution, as well as diagnose and resolve technical issues as they arise. They will also be responsible for leading our Google Analytics strategy, understand the data being gathered and assist business and technical partners with data reporting.



  • Support web analytics projects that enhance and facilitate tracking and reporting improvements such as easier data extraction, new reporting capabilities, deeper insights, and integrations between GA360, Google Optimize and other data sources

    Responsible for effectively tagging and tracking cross channel marketing campaigns

  • Maintain an actionable and prioritized backlog comprised of tagging and tracking tasks, platform features and technical enablers

    Write actionable user stories and maintain groomed backlog utilizing business priorities

    Incorporate technical changes

    Work with the agile team members to create implementation roadmaps

  • Identify traffic trends by channel and audience, user experience issues and opportunities for improving site conversion
  • Configure and use website analytics and testing platforms to measure performance of experiments



  • High School Diploma or equivalent
  • 3+ years of experience in web analytics and digital ad technologies
  • 2+ years of experience working with Google Analytics 360, Tag Manager, DataStudio and Google Optimize
  • 2+ years of experience working with HTML, JavaScript and RegEx
  • 2+ years of experience in A/B testing
  • Experience using Jira, Confluence and Slack
  • Google Analytics Individual Qualification
  • Deep subject matter expertise in the Google Marketing Platform
  • Proven knowledge of HTML, JavaScript, RegEx, and Chrome developer tools
  • Ability to architect and implement tagging solutions based on tracking requirements
  • Hands-on experience carrying out thorough cross-device and cross-browser testing
  • Experience reviewing and optimizing 3rd party integrations such as HotJar for performance
  • Ability to identify and capture business needs and requirements
  • Analytical and critical thinker with ability to manage projects and problem solve
  • Team player with strong communication skills and business acumen




Visit www.servco.com/careers to apply online or email us at careers@servco.com.


Equal Opportunity Employer and Drug-Free Workplace

Servco has a COVID-19 Vaccination policy to ensure the ongoing safety of our team members and guests.  Unvaccinated team members are required to submit weekly COVID-19 test results in order to work in Servco locations.  Proof of vaccination will be required on the first day of employment.


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