2021 Summer Intern Program – Digital Platforms

Job Locations US-HI-Honolulu
Posted Date 2 months ago(11/18/2020 2:33 PM)
Job ID
2020-2540
Position Type
Temporary Full-Time
Category
Administrative/Clerical

Overview

At Servco, we’re committed to providing valuable mobility solutions to empower people through the freedom of movement and opportunity. From Australia to California, and of course, Hawaii, Team Servco is a collective of over 2,000 like-minded individuals guided by our four Core Values of Respect, Service, Teamwork, and Innovation. For over 100 years, we have been dedicated to superior service, to both our customers and team members. We look forward to helping you create Life:Moments that matter to you.

 

Servco’s internship program is an opportunity for top students to gain relevant work experience in various areas. Internship positions are only available in Hawaii. The program offers interns challenging and meaningful work that allows them to demonstrate their abilities, apply knowledge acquired through college courses, and be evaluated for possible future employment opportunities within Servco. Our internships create opportunities for interns to establish important relationships with experienced professionals.

 

This is a full-time (40 hours per week) internship program which spans over a period of 8 weeks.

 

The Digital Platforms team plays a key role in the evolution and success of Servco’s digital transformation. We focus on enabling digital marketing maturity, guiding the creation and delivery of omnichannel experiences, and improving business results with technology and processes. As a Digital Platforms intern, you will actively contribute to projects that improve operational efficiency and performance of digital marketing initiatives. We are looking for someone who is customer focused, with a growth mindset and a passion for new technologies and innovative thinking. A successful Digital Platforms intern at Servco has business and technical aptitude, is service oriented, and is energized by problem solving, relationship building, and empowering others. If you are curious by nature, empathetic, and committed to developing new skills, we’re ready to help you grow!

 

Key Outcomes:

  • Get hands-on, real-world project experience using the various digital platforms that drive the Servco experience across each step of the customer journey
  • Encourage digital platform adoption across the organization through team training, workshops, documentation, and best practices
  • Partner with marketing and sales teams to understand customer needs, identify and define opportunities, deliver innovative solutions, measure outcomes, and share lessons learned
  • Learn how to transform customer experiences based on relevancy, loyalty, and engagement through customer journey mapping, experimentation, and automation
  • Work on cross-functional teams to review in-use and upcoming digital platform features and add-on applications, to recommend enhancements to meet customer needs, and to prioritize and deliver iterative improvements

 

Responsibilities

Responsibilities:

  • Participates in a structured learning program covering Servco as an organization and their respective business area
  • Gains exposure to different career opportunities and the corporate environment through meaningful and increasingly responsible work and/or defined project assignments
  • Performs clerical functions as assigned to assist department with various projects
  • Fulfils various program requirements, makes presentations, and/or participates in additional developmental and skill building opportunities
  • Performs other duties as assigned

Qualifications

Requirements:                                  

  • Currently enrolled in or graduated within the last 6 months from a college/university program
  • Pursuing a Bachelor’s degree in Marketing, Business Administration, Communication, or Computer Science
  • Familiarity with content management, basic wireframing and visual design, basic markup and intermediate coding, e-commerce, web development and quality assurance
  • Familiarity with agile methodology, project management, and marketing automation
  • Familiarity with user-centered design, customer journey mapping, and personalization
  • Familiarity with web analytics, performance monitoring and optimization, and A/B testing
  • Previous experience with volunteer work, school/student activities, leadership roles, etc.
  • Computer literate and proficient with Microsoft applications
  • Strong verbal and written communication skills
  • Must be able to meet deadlines and handle multiple priorities
  • Ability to take direction, work with minimal supervision, and complete tasks as assigned

 

Interested?

Visit www.servco.com/careers to apply online or email us at careers@servco.com.

 

Equal Opportunity Employer and Drug-Free Workplace

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