Asst Service Manager

Job Locations US-HI-Honolulu
Posted Date 3 weeks ago(3/12/2020 12:57 PM)
Job ID
Position Type
Automotive Management


Are you dedicated to delivering excellent customer service? You can play a key role in ensuring our customers’ service experience is quick and efficient. As an Assistant Service Manager at Servco Lexus Honolulu, you will help lead the daily operations from customer check in to delivering vehicles back to the customer.






  • Manage Service Consultants and motivate them to obtain sales and customer service index targets
  • Supervision of Dispatcher and Auto Technicians to ensure repairs are completed in safe and timely manner
  • Direct Lot Attendants to move vehicles and shuttle customers safely and timely  
  • Manage and ensure warranty administration staff completes paperwork accurately and on a timely basis
  • Monitor, report, and correct any safety or compliance issues with equipment and/or property




  • High school graduate or equivalent
  • A.S. Degree in Auto Technology or Business preferred
  • Minimum 3 years of automotive service consulting experience
  • Strong leadership and customer service skills
  • Strong attention to detail and ability to multi-task
  • Excellent written and verbal communication skills
  • Working knowledge of automotive dealership service management systems
  • Valid driver’s license and strong driving record
  • Experience overseeing staff and warranty processing experience preferred


Auto Dealership Repair –Warranty – Customer Service



We offer a comprehensive compensation and benefits package for full-time employees that includes:

  • Medical, dental, drug and vision insurance
  • Paid vacation, sick and holidays
  • Flexible spending plan
  • 401k/profit sharing
  • Group life insurance
  • Long term care insurance
  • Temporary and Long-Term Disability insurance
  • Discounts on new and pre-owned vehicles and more
  • Educational assistance program
  • Wellness programs
  • Scholarship opportunity for children and spouses of team members


Please inquire for details regarding benefits for non full-time positions.


Why Servco?

We are proud to be consistently named one of Hawaii’s Best Places to Work by Hawaii Business Magazine. As Hawaii’s largest privately-owned business, established in 1919, we are committed to providing a fun and collaborative environment where team members feel valued and appreciated.  Team members have ongoing opportunities for growth and advancement within the company. We also believe in the importance of giving back to our community through partnerships with non-profit organizations and providing annual student scholarships.




Visit to apply online.


Equal Opportunity Employer and Drug-Free Workplace




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