• Port Operations Supervisor

    Job Locations US-HI-Kapolei
    Posted Date 2 weeks ago(1/10/2020 12:06 PM)
    Job ID
    Position Type
    Automotive Management
  • Overview

    Servco is looking for a Port Operations Supervisor to join our Vehicle Processing Center. This position will help supervise the daily activities of our vehicle port operations at the pier and at all Servco vehicle storage facilities; including planning and closely managing staff to ensure all incoming and outgoing shipments are efficiently completed.







    • Plans and schedules weekly vehicle movement from pier to storage facilities within established timeframe
    • Meets with lot staff to assign work and provide instructions throughout the day
    • Identifies and resolves problems (staging issues, damages, theft of auto parts, compliance with C-TPAT) with shippers and maintain strong rapport with vendors
    • Keeps abreast of all Federal and State regulations impacting Servco
    • Make recommendations to shippers to prevent future issues
    • Make recommendations for long range planning of vehicle storage, facility and equipment improvement, and staffing needs
    • Identifies security concerns and makes recommendations for security improvement
    • Develop and implement efficient processes for storage, vehicle movement, and staging of vehicles
    • Plan and coordinate vehicle movement within storage facilities
    • Implement and monitor quality control processes and apply Kaizen methods for improvement
    • Develop safety standards and procedures to prevent and minimize damage to vehicles, injury to staff, and to comply with OSHA, HAZMAT, and environmental and license regulations
    • Prepares and submits accident reports, dealer delivery and condition reports on a timely basis
    • Assist with installation of accessory packages including the training and supervision of lot staff and other employees as needed
    • Maintains all company vehicles are in safe working conditions
    • Supports managers by understanding current IT system (Oracle) and assisting with managing teams when manager is not available



    • High school graduate or equivalent
    • Minimum two to three years of automotive work experience
    • Supervisory and port operations experience preferred
    • Valid driver’s license and clean driving record
    • Ability to safely operate manual and automatic transmission for a variety of vehicle sizes
    • Beginner level proficiency with Microsoft Word and Excel
    • Oracle experience a plus
    • Strong verbal and written communication skills
    • Strong customer relations skills
    • Detail oriented and able to multi-task
    • Strong leadership, organizational and planning skills
    • Must be able to obtain TWIC card
    • HAZMAT certification preferred


    Automotive – Service Consultant – Operations Manager-Terminal Operations



    We offer a comprehensive compensation and benefits package for full-time employees that includes:

    • Medical, dental, drug and vision insurance
    • Paid vacation, sick and holidays
    • Flexible spending plan
    • 401k/profit sharing
    • Group life insurance
    • Long term care insurance
    • Temporary and Long-Term Disability insurance
    • Discounts on new and pre-owned vehicles and more
    • Educational assistance program
    • Wellness programs
    • Scholarship opportunity for children and spouses of team members


    Please inquire for details regarding benefits for non full-time positions.


    Why Servco?

    We are proud to be named one of Hawaii’s Best Places to Work for the past 15 years.  As Hawaii’s largest privately-owned business, established in 1919, we are committed to providing a fun and collaborative environment where team members feel valued and appreciated.  Team members have ongoing opportunities for growth and advancement within the company. We also believe in the importance of giving back to our community through partnerships with nonprofit organizations and providing annual student scholarships.



    Visit www.servco.com/careers to apply online or email us at careers@servco.com.


    Equal Opportunity Employer and Drug-Free Workplace



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