• 2020 Summer Internship Program – Product Management – Email & Customer Loyalty

    Job Locations US-HI-Honolulu
    Posted Date 2 months ago(11/15/2019 5:46 PM)
    Job ID
    2019-2334
    Position Type
    Temporary Full-Time
    Category
    Administrative/Clerical
  • Overview

    Servco’s internship program is an opportunity for top students to gain relevant work experience in various areas. Internship positions are only available in Hawaii. The program offers interns challenging and meaningful work that allows them to demonstrate their abilities, apply knowledge acquired through college courses, and be evaluated for possible future employment opportunities within Servco. Our internships create opportunities for interns to establish important relationships with experienced professionals.

     

    This is a full-time (40 hours per week) internship program which spans over a period of 8 weeks.

     

    Servco’s Digital Strategy organization is building the mobility platform of the future and we need a creative thinker to contribute to our customer experience initiatives. As a member of the Product team, you will be tasked with conceptualizing, building, and sending email campaigns that engage customers through personalized content. In this role, you will also have an opportunity to contribute to loyalty applications, including customer dashboards and other engagement tools. You must be able to identify creative messaging opportunities based on an understanding of available first party data. A successful Product team intern will have an interest in technology, data, and marketing, as well as an innate curiosity and drive for continuous improvement.

    Responsibilities

    Key Outcomes:

    • Partner with Product Owners and Marketing team members to conceptualize and develop engaging email marketing campaigns
    • Continuously iterate email templates in partnership with UX design team based on results of A/B testing and other available data
    • Identify and build customer segments for content personalization and messaging across digital touchpoints (websites, email, social, etc.)
    • Develop customer journeys to drive engagement throughout customer lifecycle
    • Measure and report on results of customer journeys and campaigns

     

    Responsibilities:

    • Participates in a structured learning program covering Servco as an organization and their respective business area
    • Gain exposure to different career opportunities and the corporate environment through meaningful and increasingly responsible work and/or defined project assignments
    • Performs clerical functions as assigned to assist department with various projects
    • Fulfils various program requirements, makes presentations, and/or participates in additional developmental and skill building opportunities
    • Performs other duties as assigned

    Qualifications

    • Currently enrolled in or graduated within the last 6 months from a college/university program
    • Pursuing a Masters/Bachelors degree in Computer Science, Communications, or Marketing preferred
    • Previous experience with volunteer work, school/student activities, leadership roles, etc.
    • Computer literate and proficient with Microsoft applications
    • Strong verbal and written communication skills
    • Must be able to meet deadlines and handle multiple priorities
    • Ability to take direction, work with minimal supervision, and complete tasks as assigned

     

    About Servco

    Celebrating its 100-year anniversary in 2019, Servco Pacific Inc. is Hawaii’s largest privately held company with over $1.6 billion in annual revenues and 2,000 team members spanning Australia, Hawaii, and California. Founded in 1919 (as a two-car repair garage), Servco is now a diversified business with operations in automotive distribution & retail, car share, appliance distribution & retail, and capital investments. Through our businesses we help steward world class brands like Toyota, Subaru, Fender, Harley-Davidson, and General Electric. Servco is one of the Top 20 largest automotive dealer groups based in the U.S. and has been recognized as one of the “Best Places to Work in Hawaii” for 15 consecutive years. For additional information, visit www.servco.com.

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