• Customer Engagement Specialist

    Job Locations US-HI-Honolulu
    Posted Date 1 month ago(10/14/2019 10:35 PM)
    Job ID
    2019-2302
    Position Type
    Casual Part-Time
    Category
    Sales/Customer Service
  • Overview

    We are looking for a highly motivated and friendly individual to join our Marketing team.  The Customer Engagement Specialist will serve as our brand ambassador by communicating product information to our current and potential customers at various events across the island.  The ideal candidate will be outgoing and able to engage in conversation with a variety of audiences, while ensuring a positive customer experience from beginning to end.

     

    This is a casual, part-time position that would average 10-15 hours per week.

    Responsibilities

    • Engage and excite customers at vehicle displays and other events at shopping malls, sponsorship events, ride and drives, etc. and provide vehicle information on features and technology
    • Create positive customer relationships with appropriate balance of enthusiasm and professionalism at all times
    • Ensure professional display is maintained throughout the event
    • Obtain customer contact information and survey responses to provide to sales team for future follow-up
    • Attend ongoing training sessions to stay current on key vehicle product features and technology
    • Collaborate and participate in strategy sessions for customer engagement and promotional events
    • Generate and send survey report information and event feedback to marketing team in a timely manner
    • Other duties as assigned

    Qualifications

    • High School diploma or equivalent
    • Possess a valid driver’s license and good driving record
    • Excellent communication and listening skills
    • Detail-oriented and strong organizational and planning skills
    • Proficient with Microsoft Word; experience with Microsoft Excel is helpful
    • Requires working on Saturdays and Sunday afternoons with the occasional evening events on other days 

     

    Event Marketing Representative – Marketing Support – Marketing Assistant – Field Marketing Representative

     

    Benefits

    We offer a comprehensive compensation and benefits package for full-time employees that includes:

    • Medical, dental, drug and vision insurance
    • Paid vacation, sick and holidays
    • Flexible spending plan
    • 401k/profit sharing
    • Group life insurance
    • Long term care insurance
    • Temporary and Long-Term Disability insurance
    • Discounts on new and pre-owned vehicles and more
    • Educational assistance program
    • Wellness programs
    • Scholarship opportunity for children and spouses of team members

     

    Please inquire for details regarding benefits for non full-time positions.

     

    Why Servco?

    We are proud to be named one of Hawaii’s Best Places to Work for the past 15 years.  As Hawaii’s largest privately-owned business, established in 1919, we are committed to providing a fun and collaborative environment where team members feel valued and appreciated.  Team members have ongoing opportunities for growth and advancement within the company. We also believe in the importance of giving back to our community through partnerships with nonprofit organizations and providing annual student scholarships.

     

    Interested?

    Visit www.servco.com/careers to apply online or email us at careers@servco.com.

     

    Equal Opportunity Employer and Drug-Free Workplace

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