• Process Analyst

    Job Locations US-HI-Honolulu
    Posted Date 3 months ago(1/25/2019 2:21 PM)
    Job ID
    # of Openings
    Component Company
    Servco Pacific Inc.
    Location Name
    Corporate Office
    Position Type
  • Overview

    Would you like to play an integral role supporting Servco’s corporate processes? We are looking for a Process Analyst to collaborate internally to envision a better way to do things, particularly in conjunction with process improvement and information technology, to improve business results.   


    • Act as a consultant to process owners on process improvements, project management, and change management
    • Identify opportunities for improvement and innovation through studying both the Servco team and our customers
    • Partner with process owners to identify and eliminate non-value work and document requirements, including “as is” and “to be” processes and user stories
    • Collaborate with process teams to design and implement improved use of technology
    • Conduct measurements, causal analysis, and perform data analysis
    • Observe processes and interview stakeholders to identify opportunities for improvement and innovation
    • Continuously monitor the progress of projects, including schedules and resources, and provide guidance on executing effective projects as needed
    • Create and/or complete process documentation
    • Recommends changes and process improvements


    • Bachelor’s degree
    • 3+ years of process improvement work, including related analysis and assessment/redesign or project management (Waterfall and Agile)
    • Certified in at least one of the following areas: Six Sigma or other process certification, PMP, design thinking, Certified Scrum Master, or change management
    • Must be able to serve in any Scrum roles
    • Must be fluent in Project Management (Waterfall and Agile) framework and methodology
    • Proficient in process documentation, measurement, causal analysis, project management (including documentation), change management, and design thinking
    • Ability to multitask
    • Strong analytic skills, team player, and ability to problem solve


    Analyst – Process Analyst – Project Management



    We offer a comprehensive compensation and benefits package for full-time employees that includes:

    • Medical, dental, drug and vision insurance
    • Paid vacation, sick and holidays
    • Flexible spending plan
    • 401k/profit sharing
    • Group life insurance
    • Long term care insurance
    • Temporary and Long-Term Disability insurance
    • Discounts on new and pre-owned vehicles and more
    • Educational assistance program
    • Wellness programs
    • Scholarship opportunity for children and spouses of team members


    Please inquire for details regarding benefits for non full-time positions.


    Why Servco?

    We are proud to be named one of Hawaii’s Best Places to Work for the past 15 years.  As Hawaii’s largest privately-owned business, established in 1919, we are committed to providing a fun and collaborative environment where team members feel valued and appreciated.  Team members have ongoing opportunities for growth and advancement within the company. We also believe in the importance of giving back to our community through partnerships with nonprofit organizations and providing annual student scholarships.



    Visit www.servco.com/careers to apply online.


    Equal Opportunity Employer and Drug-Free Workplace


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