Servco Pacific Inc.

  • Parts & Service Specialist

    Job Locations US-HI-Honolulu
    Posted Date 3 weeks ago(11/30/2018 12:58 PM)
    Job ID
    2018-1847
    # of Openings
    1
    Component Company
    Servco Subaru Inc.
    Location Name
    Servco Subaru Hnl
    Position Type
    Full-Time
    Category
    Automotive - Non-Management
  • Overview

    At Servco, we are committed to providing top notch service to our customers and you can make our customers’ dealership service experience a pleasurable one! This position will greet customers and be their primary point of contact in getting their service needs completed in a timely and efficient manner for Servco Subaru Honolulu.

     

    Responsibilities

    • Greet customers and dialogue with them to determine which vehicle services are needed
    • Work as a liaison between our technicians and customers to ensure an accurate understanding of the work that needs to be completed
    • Inspect customer vehicle records and sight inspect vehicle to assess if additional services are needed
    • Provide accurate cost and time estimates and obtain customer’s approval to proceed
    • Monitor the status of the vehicle service/repair and keep customer informed of any updates
    • Close repair orders on a timely basis
    • Arrange for customer loaner vehicles if needed
    • Follow-up on back ordered parts and contact customers to schedule repeat appointments
    • Check to ensure all items the customer requested was completed and payment is made before returning the vehicle to the customer
    • Perform shuttling of customers and delivery of parts as needed

     

    Qualifications

    • Minimum one year of sales or customer service experience
    • Valid driver’s license and strong driving record
    • General mechanical knowledge gained either through work experience or education
    • Strong communication and customer relations skills
    • Strong attention to detail
    • Ability to multi-task and meet deadlines
    • Auto dealership service writing experience preferred

     

    Service Advisor – Auto Sales – Mechanic – Auto Dealership  – Customer Service

     

    Benefits

    We offer a comprehensive compensation and benefits package for full-time employees that includes:

    • Medical, dental, drug and vision insurance
    • Paid vacation, sick and holidays
    • Flexible spending plan
    • 401k/profit sharing
    • Group life insurance
    • Long term care insurance
    • Temporary and Long-Term Disability insurance
    • Discounts on new and pre-owned vehicles and more
    • Educational assistance program
    • Wellness programs
    • Scholarship opportunity for children and spouses of team members

     

    Please inquire for details regarding benefits for non full-time positions.

     

    Why Servco?

    We are proud to be named one of Hawaii’s Best Places to Work for the past 14 years.  As Hawaii’s largest privately-owned business, established in 1919, we are committed to providing a fun and collaborative environment where team members feel valued and appreciated.  Team members have ongoing opportunities for growth and advancement within the company. We also believe in the importance of giving back to our community through partnerships with nonprofit organizations and providing annual student scholarships.

     

    Interested?

    Visit www.servco.com/careers to apply online or email us at careers@servco.com.

     

    Equal Opportunity Employer and Drug-Free Workplace

     

     

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