Servco Pacific Inc.

  • Customer Relations Associate

    Job Locations US-HI-Honolulu
    Posted Date 3 weeks ago(10/29/2018 5:49 PM)
    Job ID
    2018-1812
    # of Openings
    1
    Component Company
    Servco Pacific Inc.
    Location Name
    Servco Lexus Honolulu
    Position Type
    Casual Part-Time
    Category
    Administrative/Clerical
  • Overview

    The Customer Relations Associate greets all walk-in customers at the dealership and makes customers feel comfortable by creating a warm and friendly environment.

    Responsibilities

    • Greets and assists customers in a professional and friendly manner upon entrance into the dealership showroom
    • Reviews dealership calendar on a daily basis to be aware of scheduled appointments and deliveries; generates floor activity reports
    • Obtain customer contact information upon initial greeting and directs, assigns and/or walks customer to individual or department to provide appropriate introductions
    • Ensures timely and accurate recording of customer and floor traffic information into daily log
    • Answers incoming phone calls and directs calls or relays messages to appropriate parties
    • Maintain professional appearance of showroom and work area

    Qualifications

    • High School Diploma or equivalent
    • Minimum 6 months of customer service, receptionist and/or clerical experience
    • Must be able to type 35 wpm
    • Proficient in Microsoft Excel
    • Dedication to customer service excellence
    • Excellent written and verbal communication skills
    • Maintain a professional appearance
    • Must be able to work Tuesdays and Thursdays 5-8pm and Saturday 9am-5pm

     Advancement Opportunities:

    The Customer Relations Associate has the opportunity to advance into positions such as Customer Care Coordinator, Product Technology Specialist, or Sales Consultant.

     

    Greeter – Customer Service – Concierge – Receptionist – Hospitality

     

    Benefits

    We offer a comprehensive compensation and benefits package for full-time employees that includes:

    • Medical, dental, drug and vision insurance
    • Paid vacation, sick and holidays
    • Flexible spending plan
    • 401k/profit sharing
    • Group life insurance
    • Long term care insurance
    • Temporary and Long-Term Disability insurance
    • Discounts on new and pre-owned vehicles and more
    • Educational assistance program
    • Wellness programs
    • Scholarship opportunity for children and spouses of team members

     Please inquire for details regarding benefits for non full-time positions.

     

    Why Servco?

    We are proud to be named one of Hawaii’s Best Places to Work for the past 14 years.  As Hawaii’s largest privately-owned business, established in 1919, we are committed to providing a fun and collaborative environment where team members feel valued and appreciated.  Team members have ongoing opportunities for growth and advancement within the company. We also believe in the importance of giving back to our community through partnerships with nonprofit organizations and providing annual student scholarships.

     

    Interested?

    Visit www.servco.com/careers to apply online or email us at careers@servco.com.

     

    Equal Opportunity Employer and Drug-Free Workplace

     

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